Safe & Secure Shopping


When you're making an important jewelry purchase, the last thing you want to worry about is security. At Helzberg Diamonds, our security policies are designed to help our customers shop with confidence and peace-of-mind - so you can focus on the important occasion at hand.

Safe technology

Our secure server software (SSL 3.0) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.



Our online guarantee

We guarantee that every transaction you make through Helzberg.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Helzberg.com.



Guarantee details

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Helzberg Diamonds will cover the entire liability for you, up to the full $50.00. Helzberg Diamonds will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Helzberg.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.



VeriSign

Helzberg Diamonds is registered with VeriSign, the leading provider of digital authentication services and products for electronic commerce and other forms of secure communications. All information sent to us through our web site is automatically encrypted for safe storage. The VeriSign Secure Site Program allows you to learn more about web sites you visit before you submit any confidential information.



This site has a VeriSign Secure Server ID

VeriSign has verified the organizational name and that Helzberg Diamond Shops, Inc. has the proof of right to use it. This site legitimately runs under the auspices of Helzberg Diamond Shops, Inc. All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.