Customer Service

Shipping Costs & Times

Shipping Costs & Times

We know you’re excited about your purchase and we want to make sure you receive it quickly! We now offer four different options for shipping your jewelry: UPS Next Day Air Service, 2nd Day Air Service, FREE Ground Shipping on orders of $149 or more and Saturday Delivery. To ensure proper delivery, Helzberg Diamonds requires a signature for all deliveries. The details of shipping dates and costs are below.


UPS Next Day Air Service:

  • $21.95 on all orders
  • 1 business day delivery via UPS; if ordered by Noon CST, your order usually ships the same business day
  • If ordered after Noon CST, orders will be processed and shipped the following day
  • Orders received after Noon CST on Friday will not be shipped until the following Monday
  • If ring sizing is required, please allow for an additional three to five days for sizing and processing


  •  Shipping Method Day of OrderDay 1Day 2Day 3-5 Day 6-7
    Next Day AirOrder by Noon CSTArrives   
    Next Day AirOrder after Noon CSTProcessingArrives  
    Next Day AirRing sizing required - order by Noon CSTProcessing / SizingProcessing / SizingArrives 
    Next Day AirRing sizing required - order after Noon CSTProcessing / SizingProcessing / SizingProcessing / Sizing Arrives 

    2nd Day Air Service:

  • $12.95 on all orders
  • 2 business days delivery via UPS if ordered by Noon CST
  • If ordered after Noon CST, orders will be processed and shipped the following business day
  • If ring sizing is required, please allow for an additional three to five days for sizing and processing


  •  Shipping Method Day of OrderDay 1Day 2Day 3 Day 4-6 
    2nd Day AirOrder by Noon CSTProcessingArrives    
    2nd Day AirOrder after Noon CSTProcessingProcessingArrives 
    2nd Day AirRing sizing required - order by Noon CSTProcessing / SizingProcessing / SizingProcessing / SizingArrives
    2nd Day AirRing sizing required - order after Noon CSTProcessing / SizingProcessing / SizingProcessing / SizingArrives

    Ground Shipping:

  • FREE for a limited time on orders with merchandise totaling $149 or more (excluding tax and other charges)
    • Please note that you must select the Free Shipping offer in the checkout process to receive the offer
  • $9.95 on all orders under $149
  • 3-4 business days delivery via UPS if ordered by Noon CST
  • If ordered after Noon CST, orders will be processed and shipped the following business day
  • If ring sizing is required, please allow for an additional three to five days for sizing and processing


  •  Shipping Method Day of OrderDay 1Day 2Day 3-5 Day 6-7 
    GroundOrder by Noon CSTProcessingProcessingArrives 
    GroundOrder after Noon CSTProcessingProcessingArrives 
    GroundRing sizing required - order by Noon CSTProcessing / SizingProcessing / SizingProcessing / SizingArrives
    GroundRing sizing required - order after Noon CSTProcessing / SizingProcessing / SizingProcessing / SizingArrives

    Saturday Delivery:

  • $32.95 on all orders
  • Orders need to be submitted by Noon CST to qualify
  • Ring orders cannot be sized in time for Saturday delivery and will be shipped unsized


  •  Shipping Method Day of Order Day 1  Day 2  Day 3  Day 4-6 
    Saturday DeliveryOrder by Noon CST FridayArrives   

    Ship To Address

    For your protection, orders $1000 and above must ship to the billing address only. On orders under $1000 we will be happy to ship to a different address than the billing address. Please note that we are unable to ship to P.O. Boxes. We would like you to be aware of this as you place your order. We wouldn't want to ruin a very special surprise!