DELIVERY TIMES
Includes items that are in-stock.

Ground Shipping

FREE ground shipping on orders of $149 or more.

ORDER BY
11AM CST Today

SHIPS
12/29/14

ESTIMATED ARRIVAL
01/05/15

Overnight Shipping

$19.95 overnight shipping on all orders.

ORDER BY
11AM CST Today

SHIPS
12/29/14

ESTIMATED ARRIVAL
12/30/14

Includes items that are in-stock
but require sizing.
Ground Shipping

FREE ground shipping on orders of $149 or more.

ORDER BY
11AM CST Today

SHIPS
01/02/15

ESTIMATED ARRIVAL
01/08/15

Overnight Shipping

$19.95 overnight shipping on all orders.

ORDER BY
11AM CST Today

SHIPS
01/02/15

ESTIMATED ARRIVAL
01/05/15

Items shipped directly from
the factory.
Ground Shipping

FREE ground shipping on orders of $149 or more.

ORDER BY
11AM CST Today

SHIPS
01/05/15

ESTIMATED ARRIVAL
01/13/15

Overnight Shipping

$19.95 overnight shipping on all orders.

ORDER BY
11AM CST Today

SHIPS
01/05/15

ESTIMATED ARRIVAL
01/07/15

 

FREE SHIPPING

We offer FREE shipping on all orders over $149 within the continental U.S. - all day, every day, no codes
necessary. Our FREE return policy means that if for any reason you decide to return or exchange your purchase,
you have 60 days (*30 days for unworn watches). See our complete return policy here.

  • FREE ground shipping on orders of $149 or more.
  • $9.95 ground shipping on orders less than $149.
  • $19.95 overnight shipping on all orders.

  • In order to ensure proper delivery, we require a signature on deliveries of orders over $500. Also, for your
    protection, orders of $1,000 and above must ship to the billing address only.
    Please note that orders are processed on business days only.



    APO/FPO

    Helzberg Diamonds ships all APO & FPO orders via USPS Priority Mail, and also offers a special discount for
    active military. For more information on shipping to APO/FPO addresses and the military discount, visit our
    Military Shipping Page. Please note that orders are processed on business days only.



    NEED IT ON SATURDAY?

    For Saturday delivery, we charge $32.95 on all orders. Order must be submitted by 11 AM CST to qualify. Ring orders cannot be sized in time for Saturday delivery and will be shipped un-sized. Please note that Ground and Overnight deliveries do not include Saturday delivery.



    SHIPPING TO HAWAII OR ALASKA?

    All orders shipping to Hawaii or Alaska will ship ground and are not eligible for overnight delivery. Orders may take an extra 1-3 business days to arrive.



    FREE ONLINE RETURNS

    Part of our commitment to a hassle-free shopping experience includes a FREE, simple return and exchange privilege. If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches, in like-new condition).

    • All sales of pre-owned merchandise, personalized/engraved jewelry and special orders are final (sizing not included).
    • We cannot be responsible for jewelry handled inappropriately outside of our services.
    • Shipping charges are non-refundable.

    If there is no Helzberg Diamonds store located near you, or you decide you want to return your purchase using UPS, we will gladly arrange to have your purchase picked up by UPS - at no cost to you. Just call 1-800-HELZBERG (1-800-435-9237) for instructions.

    PayPal: Helzberg Diamonds store locations cannot process PayPal returns. PayPal purchases must be returned through Helzberg.com via our free online return process.


    FREE Store Returns

    Part of our commitment to a hassle-free shopping experience includes a FREE, simple return and exchange privilege. If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. To find the location of your nearest store, visit the Store Locator.

    • All sales of pre-owned merchandise, personalized/engraved jewelry and special orders are final (sizing not included).
    • We cannot be responsible for jewelry handled inappropriately outside of our services.


    FREE Outlet Returns

    Part of our commitment to a hassle-free shopping experience includes a simple return. Outlet jewelry exchanges and returns may be made within 30 days of purchase, providing merchandise is in unaltered, as-purchased condition. Watch exchanges and returns may be made within 30 days of purchase, if unworn (refer to Watch Assurance Plan). Returns/exchanges for product purchased at a Helzberg Diamonds Outlet location will only be accepted at Helzberg Diamonds Outlet locations.