Helzberg Diamonds' Trade-In Policy

Our jewelry trade-in policy allows you to trade in the Helzberg Diamonds jewelry you no longer wear and upgrade to a new piece. Loose diamonds and diamond solitaire jewelry (pendants, earrings and rings) purchased from Helzberg Diamonds qualify for our trade-in policy. Jewelry and diamond trade-ins are accepted in stores only and certain restrictions apply. Find details below on how to make your diamond or jewelry upgrade.

Key Facts

  • You will receive credit equal to 100% of the original purchase price toward the purchase of a new diamond.
  • You may only trade in loose diamonds and diamond solitaire jewelry that was originally purchased from Helzberg Diamonds, and you may only trade in your jewelry for new diamond jewelry. A receipt must be present at the time of trade-in.
  • The price of your new diamond must be at least two times the price of the original purchase price.
  • Your diamond must be in its original mounting with the original diamond grading report and up-to-date on inspections. Fees may apply for any damaged or lost reports.

Our trade-in policy cannot be combined with any other promotion or offer and excludes WOW items, Limited Edition items, pre-owned purchases, clearance, Juno Lucina®, precious and semi-precious gemstone jewelry, pearl jewelry or diamond fashion jewelry.

For questions on our trade-in policy, call 1-800-HELZBERG or find a store near you.

*Published September 2010