What’s special about Helzberg Diamonds?
Read more about our story, our guarantee, our customer service, and our corporate social responsibility. You can also learn a lot on our Frequently Asked Questions page.
The brilliant, fiery-blue hues of Pacific Fire Topaz were inspired by the warm tides and cool breezes of the Polynesian Islands. The word topaz was derived from the Sanskirt word tapas; which means fire. This magnificent gemstone, used for strength, wisdom and courage, mingles cool blue hues with flickers of warm light like a twilight paradise.
The beautiful iridescent color is produced by applying a thin film-like optical coating to the pavilion surface of a colorless natural topaz. The enhancement method is known as Physical Vapor Deposition. This process is unique as it uses various minerals, oxygen and high vacuum. However, no radiation or harsh chemicals are used in this treatment.
Your Pacific Fire Topaz jewelry will give you many years of wearing pleasure if cared for properly. The very thin film treatment applied to the natural topaz is durable and hard. However, this stone should not be immersed in an ultrasonic or exposed to abrasive clothes or brushes, checmicals or acids or high heat. It is best to use mild soap and water to clean this stone. Topaz can chip or break if subjected to sharp blows. Avoid exposure to sudden temperature changes.
Silversmithing is an ancient art that, like crafting gold, dates back to the Egyptian empires. Throughout history, silver has been valued for its luster and utility, and was particularly prized by native people in Mexico, Peru, and the American West.
Like gold, silver is so soft it often needs to be alloyed, usually with copper. Sterling silver is 92.5% silver and 7.5% copper.
Visit the Learning Guide for more information on sterling silver.
Protecting your personal information is a top priority at Helzberg Diamonds. Our secure server software (SSL 3.0) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet.
Furthermore, we guarantee that every transaction you make through Helzberg Diamonds' Online Store will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Helzberg Diamonds' Online Store. Read more details about this guarantee.
Also, since we value your privacy, it is our policy not to rent our mailing list or email list to anyone or any company - without exception! Read more about our Privacy Policy.
Our packages are never marked with the Helzberg Diamonds name, and a signature is required on all deliveries. Every order is insured until someone signs for delivery. All orders over $1000 must be shipped to your billing address. These policies have made our online shopping experience safe, reliable and worry-free.
Read more about shipping.
Part of our commitment to a hassle-free shopping experience includes a simple return and exchange privilege. If for any reason you decide to return or exchange your purchase, you have 60 days (30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. If you decide you want to return your online purchase using UPS, we will gladly arrange to have your purchase picked up by UPS - at no cost to you. Just call 1-800-606-2796 for an authorization number and instructions. Please note that all jewelry returned using UPS must pass an inspection before we can issue any refund or exchange. NOTE: All purchases made in one of our store locations must be returned to the nearest store.
