Helzberg Diamonds is grateful to our military and their families for their sacrifices, dedication and service to our country. To show our appreciation, we are proud to offer a 10% discount to all active military when you place your order over the phone at 1-800-HELZBERG (435-9237); M-F 8am-5pm CST. We will need to verify your active status, so please have all relevant information ready. Once we have verified your status, we will gladly process your order with the 10% discount. Please note that this discount cannot be combined with any other promotion and is not applicable toward loose diamonds from Create Your Own Helzberg Diamond Ring™.
Shipping Method Information
We ship all APO/FPO orders via USPS Priority Mail to the appropriate APO/FPO processing center, then via the military postal service. Shipment tracking is not available for APO/FPO addresses. For security purposes, USPS will not show a delivery scan or in-transit scan for packages sent to these addresses.
How to Format Addresses
Improperly formatting your address may result in delivery delays. Please enter your ship to information in the following format for APO/FPO/DPO shipments:
Estimated Shipping Times
Helzberg Diamonds guarantees your package will ship within our current shipping guidelines and will arrive to the APO/FPO processing center at the estimated date provided to you at checkout. The average delivery time from the processing center is between 5-10 days but can vary. If you are already familiar with receiving timelines associated with your current location, your Helzberg Diamonds order is likely to arrive in the time frame you currently experience.
Helzberg Diamonds regular return policy applies to orders shipped to APO/FPO addresses.
Shipments are subject to the import restrictions of the country in which your base is located. See https://www.usps.com/ship/apo-fpo-dpo.htm
As with all Helzberg Diamonds orders, your shipment is insured from the moment it leaves our door until it arrives at yours.
Sales Tax Information
Because APO/FPO addresses are considered domestic, no taxes or duties are due on orders shipped to them. If an order is shipped directly to a base, rather than through the APO/FPO system, taxes and duties would be applicable. Helzberg Diamonds will include all required tax documentation with your order.
*Military appreciation offer good for active military personnel or spouse. Offer excludes WOW items, Limited Edition items, trade-ins/break-ups or pre-owned purchases, clearance, care plans, repairs, appraisal services, Swarovski®, Lladro®, Waterford®, Juno Lucina®, Royal Asscher®, Crisscut®, loose diamonds in the Create Your Own Helzberg Diamond Ring™ feature, seasonal I Am Loved® bear and Helzberg Diamonds® gift cards. Offer cannot be combined with any other special offer including watch discount and credit card reissue.