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    THE FUTURE LOOKS BRIGHT

    After a few challenging months, it's time for a comeback. But together we will overcome and emerge stronger than ever before. From in-store safety precautions to curbside pickup, we’re doing whatever it takes to serve you.
    Let's do this.


    Our Response to COVID-19

    HOW WE’RE KEEPING YOU SAFE

    The health and safety of our Associates and customers is our top priority. While we are excited to see you in person again, we’ve put the following measures in place to protect you while you shop:

    Customers are not required to wear masks inside the store unless otherwise required by state or local order.
    Daily health screenings are required for Associates. Associates with a fever, cold or flu-like symptoms are required to stay home.
    Regular daily cleanings of countertops and other surfaces.
    Ring cleaning and jewelry inspection services are available and include an additional sanitizing step.

    To limit the number of people in our stores, we will also be offering additional services including:

    We’ve missed you and look forward to being a part of your most cherished moments once again.

    Click here to view your store’s status and current hours.

    COVID-19 RESPONSE: FREQUENTLY ASKED QUESTIONS

    HOW ARE YOU KEEPING CUSTOMERS SAFE WHILE SHOPPING IN YOUR STORES?

    We’ve put the following measures in place:

    • Daily health screenings are required for Associates; anyone with a fever, cold or flu-like symptoms is required to stay home.
    • Regular daily cleaning of countertops and other surfaces in the store. 

    We ask that customers:

    • Keep 6 feet between you and others
    • Wash or sanitize your hands frequently
    • Not visit if you have flu-like symptoms

    I’M DUE TO HAVE MY 6-MONTH JEWELRY INSPECTION. WHAT WILL HAPPEN TO MY LIFETIME CARE PLAN IF I CAN’T MAKE IT IN?

    Jewelry inspections are now available, but not required.

    DO YOU OFFER CURBSIDE PICKUP?

    Yes, check our store locator for availability.

    WHAT IF MY QUESTIONS AREN’T ANSWERED HERE?

    For other questions, our Customer Care team is available via chat or by calling 1-800-435-9237 Monday through Friday 8am to 8pm CST, Saturday 10am to 4pm CST and Sunday 12pm to 6pm CST.