jewelry repair & appraisals
Visit your local Helzberg Diamonds to have your favorite jewelry pieces repaired or appraised.
jewelry repair services
Jewelry repair services include:
Chain and bracelet repair
Visit your local Helzberg store for any questions about more comprehensive maintenance services. We always offer a free inspection first, so you won’t pay for repair or cleaning services you don’t need. We also offer mail-in repair services — just ask your nearest store associate for details or contact Customer Care at 1-800-435-9237.find a helzberg diamonds near you
Finding a trusted source for jewelry appraisals can be challenging. Helzberg is pleased to offer one-day appraisal clinics, offering a full spectrum of appraisal services from an independent, certified, jewelry appraiser. The appraiser will capture the details of your treasured jewelry items and provide a detailed appraisal with pictures for reference. Contact one of our stores for pricing details and to schedule an appointment at our next event.
Find your nearest store to schedule an appointment during the next appraisal event.
frequently asked questions about appraisals
What are the benefits of a jewelry appraisal?
Confirm the value of a new purchase or older jewelry piece.
Obtain insurance for expensive jewelry items in case of loss.
Guarantee identification and documentation of jewelry items.
How do I prepare and what do I need to bring to the appraisal fair?
Arrive a few minutes early to allow for cleaning time.
Bring as many jewelry items as you like to the event. If you have more than 8 items or if the appraiser has a heavy schedule for the day, the appraisals may need to be sent at a later date via email or mail. The appraiser will take all necessary notes, measurements and photos to complete the appraisal.
Bring any receipts, previous appraisals, grading reports or certifications to the clinic. This information can serve to speed up the process and also to verify the measurements and grading.
If you have any antique or vintage items, bring a history or provenance about the item(s) to be appraised. This helps the appraiser with any additional research to determine the value.
What types of items do you appraise?
Our jewelry appraisers will conduct appraisals of all shapes and sizes, on jewelry with diamonds, gemstones, plain gold, and more. We also offer gem identification, watch appraisals and even reviews of antique and vintage jewelry.
Pendants & Necklaces
Watches & Pocket Watches
Loose Stones — Diamond and gemstone identification