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    Contact Helzberg Diamonds

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    COVID-19 RESPONSE: FREQUENTLY ASKED QUESTIONS

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    call helzberg customer care:

    Hours (in CST):

    • Monday-Friday: 8 a.m. - 8 p.m.
      Saturday: 10 a.m. - 4 p.m.
      Sunday: 12 p.m. - 6 p.m.

    Hours (in CST):

    • Monday-Friday: 8 a.m. - 8 p.m.
      Saturday: 10 a.m. - 4 p.m.
      Sunday: 12 p.m. - 6 p.m.

    Holiday Hours (in CST):

    Dates Chat Support Phone Support
    Thanksgiving, 11/25 2 p.m. - 11 p.m. 6 p.m. - 9 p.m.
    Black Friday, 11/26 8 a.m. - 10 p.m. 8 a.m. - 8 p.m.
    Saturday, 11/27 9 a.m. - 10 p.m. 10 a.m. - 6 p.m.
    Sunday, 11/28 11 a.m. - 11 p.m. 12 p.m. - 6 p.m.
    Cyber Monday, 11/29 8 a.m. - 1 a.m. 8 a.m. - 10 p.m.
    11/30-12/23 Monday-Friday, 8 a.m. - 10 p.m.
    Saturday, 10 a.m. - 6 p.m.
    Sunday, 12 p.m. - 8 p.m. 
    Monday-Friday, 8 a.m. - 8 p.m.
    Saturday, 10 a.m. - 4 p.m.
    Sunday, 12 p.m. - 6 p.m. 

    email helzberg customer care:

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