Special financing options and exclusive benefits with the Helzberg Credit Card.   Learn More
Father's Day Sale up to 40% off select styles
No code needed

ENDS 6/21

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$150 off purchases $999+, $300 off purchases $1,999+
Use code: CELEBRATE

ONLINE ONLY

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15% Off Engagement Rings $1,999+
Use code: YES15

ONLINE ONLY

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$50 Off purchases $299+
Use code: TAKE50

ONLINE ONLY

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15% off Outlet
No code needed

ENDS 6/10

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June birthstone up to $350 off select pearl and alexandrite styles
No code needed

ENDS 6/30

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Free standard shippping on orders $99+
No code needed

LIMITED TIME ONLY

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All Deals
Find something special

LIMITED TIME ONLY

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YOU WEAR IT, WE REPAIR IT

Jewelry Repair Services

Every piece in your jewelry collection tells a story. Keep these precious reminders as beautiful as the day you received them with our full suite of repair services. All jewelry welcome.

Taking care with your repairs

By bringing in your jewelry for regular inspections and repairs, our masterful jewelers can help protect your most cherished pieces, so you can wear them forever. Certain repairs are covered by our Lifetime Care Plan, Three-Year Care Plan and Three-Year Watch Care Plan.

Explore care plans

Our repair services

A Helzberg jeweler resizing a ring.

Ring resizing

Make sure you always have the perfect fit.
A Helzberg jeweler tightening the prongs on a diamond engagement ring

Stone tightening

Prevent diamonds and gemstones from getting loose and lost.
A Helzberg jeweler repairing the prongs on a ring.

Prong repair

Re-tip or replace weakened or broken prongs to protect stones.

A jewelry holding a loose diamond with tweezers

Resetting stones

Reset diamonds and gemstones or replace them with something new.
A yellow gold paperlink chain lobster clasp

Chain/hinge/clasp repair

Add broken bracelets and necklaces back into rotation.
A jeweler sketching a custom ring from an old jewelry piece

Reimagining old jewelry

Update heirlooms while keeping their sentimental value.
One men's platinum diamond wedding band and one platinum marquise solitaire diamond engagement ring.

Rhodium finish

Restore the luster of white gold jewelry.
A Helzberg associate holding a string of pearls

Pearl restringing

Wear your old or broken pearl jewelry again.
A silver and gold men's watch.

Watch repair & battery replacement

Keep your favorite timepieces ticking.
A Helzberg jeweler inspecting a diamond engagement ring.

Jewelry cleaning & inspection

Give your jewelry that like-new look. These services are free at Helzberg!

Ways to repair your jewelry

Choose the most convenient option for you:

Visit a store

With over 160 locations nationwide, we make it easy to find a Helzberg near you.
Find a store

Schedule an appointment

Meet with an associate in-store or online to discuss our services and any questions you may have.
Book now

Not near a store?

No problem! We will arrange to have your jewelry safely and securely mailed to us.
Chat with us

How it works

Whichever option you choose, we make the repairs process easy:

A Helzberg associate helping a customer start a repair.

Start your repair

Visit a store, book an appointment or chat with our Customer Care team for help with sending in your jewelry.
A Helzberg jeweler inspecting a diamond engagement ring.

We inspect it

We will provide you with recommended repairs, including their estimated cost.
A Helzberg jeweler repairing a customer's ring.

We repair it

Our experts will repair your jewelry with the highest level of care.
A Helzberg associate handing a customer a shopping bag across the sales counter.

Get your pieces back

We will contact you when they're ready for pick-up or on the way in the mail.
a gif showing the before and after of an oval emerald ring.

Repurposing old jewelry

Find out how to revitalize your collection during a free, one-on-one consultation with our jewelry experts. Bring in your unworn or outdated pieces and repurpose them into something new. The possibilities are endless.
A Helzberg diamond engagement ring in a navy blue jewelry box on the store counter.

Jewelry appraisals

Learn the value of your treasured pieces from an independent, certified jewelry appraiser. They will provide you with a detailed appraisal of your jewelry with reference photos. Call or visit your local Helzberg for more details.

We provide comprehensive repair services including ring resizing, stone tightening, prong repair, resetting stones, and more. All types of jewelry are welcome. 

You can visit a store, schedule an appointment online, or mail in your jewelry. We’ll inspect your piece, recommend repairs, and provide a cost estimate before starting. 

Yes! We offer secure mail-in repair services. Our team will guide you through the process to ensure your jewelry is safely shipped and returned. 

Repair times vary, but most services are completed within 1–2 weeks depending on the complexity of the repair. We’ll give you an estimated timeline after inspecting your jewelry. 

Some repairs are covered by our Lifetime Care Plan, which includes regular inspections and maintenance. Ask in-store or online for details. 

Absolutely. Our experts can help you redesign and transform unworn pieces into something new during a free one-on-one consultation. 

Yes, we work with certified independent appraisers to provide detailed jewelry valuations, including reference photos. Contact your local store for availability. 

Use our online Store Locator to find one of our locations. You can also book an appointment or chat with us online.