ADDITIONAL INFORMATION FOR MILITARY DISCOUNT:
SHIPPING METHOD INFORMATION
We ship all APO/FPO orders via USPS Priority Mail to the appropriate APO/FPO processing center, then via the military postal service. Shipment tracking is not available for APO/FPO addresses. For security purposes, USPS will not show a delivery scan or in-transit scan for packages sent to these addresses.
ESTIMATED SHIPPING TIMES
Helzberg Diamonds guarantees your package will ship within our current shipping guidelines and will arrive to the APO/FPO processing center at the estimated date provided to you at checkout. The average delivery time from the processing center is between 5-10 days but can vary. If you are already familiar with receiving timelines associated with your current location, your Helzberg Diamonds order is likely to arrive in the time frame you currently experience.
Helzberg Diamonds regular return policy applies to orders shipped to APO/FPO addresses. Learn More.
Shipments are subject to the import restrictions of the country in which your base is located.
As with all Helzberg Diamonds orders, your shipment is insured from the moment it leaves our door until it arrives at yours. If you’ve purchased a Life Time Care Plan and plan on being overseas for more than a year, please contact Customer Care.
SALES TAX INFORMATION
Because APO/FPO addresses are considered domestic, no taxes or duties are due on orders shipped to them. If an order is shipped directly to a base, rather than through the APO/FPO system, taxes and duties would be applicable. Helzberg Diamonds will include all required tax documentation with your order.
LIFETIME CARE PLAN
If you’ve purchased a Lifetime Care Plan and will be overseas for more than a year, please contact Customer Care.