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Helzberg Diamonds

West Town

Store details

7600 Kingston Pike
Suite 1150A
Knoxville, TN 37919
(865)470-4858

Store hours

Monday 10:00am - 08:00pm
Tuesday 10:00am - 08:00pm
Wednesday 10:00am - 08:00pm
Thursday 10:00am - 08:00pm
Friday 10:00am - 08:00pm
Saturday 10:00am - 08:00pm
Sunday 11:00am - 07:00pm

Appointments

We're here to help. Connect with us for personalized one-on-one consultations, from quick gifting ideas to engagement ring advice and more. Schedule a virtual appointment or book an in-person appointment. It’s safe, easy and free.

In-store Appointment

Store details

7600 Kingston Pike
Suite 1150A
Knoxville, TN 37919
(865)470-4858

Store hours

Monday 10:00am - 08:00pm
Tuesday 10:00am - 08:00pm
Wednesday 10:00am - 08:00pm
Thursday 10:00am - 08:00pm
Friday 10:00am - 08:00pm
Saturday 10:00am - 08:00pm
Sunday 11:00am - 07:00pm

(865)470-4858

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About This Store

No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.

With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.

Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.

Store Reviews

4.7/5 rating out of 205 reviews

Joshua Watkins

5.0

This is update, Google wouldn’t let me leave another review. Howard, Klaryssa, and Dominique Took care of me and I’m beyond grateful, they got the stone set on the ring and it is absolutely beautiful. I cannot thank Howard, Klaryssa, and Dominique enough at Helzberg Diamonds. I brought in my mother’s diamond and a setting I didn’t even buy from them, and they are in the process of setting it with incredible care and professionalism. They are authentic, genuine, and real—qualities that are so appreciated in this day and age. They didn’t push me to buy anything else, just provided honest, respectful service. This means the world to me. Five stars without hesitation!

a month ago

Priscilla Rivera

5.0

Dominique and Howard were a dream to work with. I walked in with an idea for my wedding band and they helped to immediately find me my dream band. The ring was a little tight and Howard was able to adjust it on the spot to help meet my tight timeline as my wedding is days away. I would highly recommend this place to anyone wanting great service and quick turnaround

a month ago

ryanboss111

5.0

I bought a ring from here and I had a wonderful service from Dominique and Paula. They helped me get the best price and get out of there with the ring I wanted.

3 months ago

Jamie Atkinson

5.0

My wife and I bought our wedding bands here and just came back to upgrade our rings. Dominique is amazing. She has always been there to help us.

a month ago

Shop West Town

Engagement

Anniversary

Earrings

Necklaces

Bracelets

Rings

At this location

Repairs and appraisals

Helzberg RE provides repair and restoration services for all jewelry — even if it’s not from us. From fixing broken links and replacing missing stones to resizing rings and repurposing heirlooms, our master jewelers can repair, restore and reimagine your most-loved pieces. See an Associate for details about our quarterly certified appraisal clinics.

Why Helzberg

+100 years of excellence

Jewelry Guarantee

Lifetime Care Plans

Your Store Experience

Schedule an appointment

Our dedicated and knowledgeable Associates are here to help you find the perfect jewelry for any occasion. They are committed to providing you with expert advice, customized suggestions and education to make your shopping experience truly enjoyable.

The diamond room experience

Immerse yourself in the unique in-store diamond room experience at Helzberg Diamonds. Spend one-on-one time with a local diamond expert, view our exquisite diamonds, and explore every facet and detail with our advanced Angular Spectrum Evaluation Tool (ASET).

Buy online, pick up in store

Simply select “FREE Store Pickup” when you’re ordering online, and we’ll send you an email when your order is ready.

Repairs and appraisals

For jewelry repairs or expert appraisals, visit any Helzberg Diamonds location. Our skilled team offers a free inspection and provides professional repair services. See an Associate for details about our quarterly certified appraisal clinics.

Jewelry financing made easy

When it comes to financing your dream jewelry, we are delighted to offer a range of options to suit your needs. Choose from the Helzberg Diamonds Credit Card, the Helzberg Diamonds Private Account or our No Credit Needed Program.

Hassle-free returns

For hassle-free returns or exchanges, you have 30 days from the purchase date, and you can visit your local Helzberg Diamonds store or arrange a free return shipment if there isn't a store nearby.

Customize your engagement ring

Create a forever cherished custom engagement ring at your Helzberg Diamonds jewelry store. Choose from natural or lab grown diamonds, various metal types, styles and more to design your perfect ring.

Personalized jewelry

Unlock your creativity with our Personalized Jewelry Collection. From names and important dates to birthstones and more, infuse each piece with a personal touch, making it uniquely yours or the perfect gift for someone special.

Ring sizing made simple

Finding the perfect ring size is easy with our various options, including in-store fitting, ordering a free ring sizer in the mail or using our ring sizer PDF.

Special discounts for heroes: honoring military, first responders, teachers and dtudents

We are honored to extend special discounted rates to military members and their families, first responders, teachers and students, as our way of showing appreciation for their service.