Helzberg Diamonds West Town
Store Details
7600 Kingston Pike
Suite 1150A
Knoxville,
TN
37919
(865)470-4858
Store hours
Tuesday 10:00am - 08:00pm
Wednesday 10:00am - 08:00pm
Thursday 10:00am - 08:00pm
Friday 10:00am - 08:00pm
Saturday 10:00am - 08:00pm
Sunday 12:00pm - 06:30pm
Monday 10:00am - 08:00pm
Appointments
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Store Details
7600 Kingston Pike
Suite 1150A
Knoxville,
TN
37919
(865)470-4858
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About This Store
No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.
With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.
Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.

Store Reviews
Hilary Janish
I have been so incredibly happy with my experience at Helzberg! Melissa is so friendly and helpful. She helped me get my wedding set re-sized and refurbished. Anna, the jeweler, did an incredible job with my rings! They have both been amazing along this whole process! I would highly recommend Helzberg to anyone in the market for new quality jewelry or needing jewelry refurbished!
Les Martin
Melissa And Howard done a great job, took a ring to them that I purchased from another diamond store, I also bought a wedding band for my wife and they did fantastic in helping me to find the correct ring. Howard and Melissa done great. The repair they did on my wife’s Mother’s Day ring which was purchased at another jewelry store came back great.
Anngeanette Copen
Had a warranty replacement done on my wedding ring and Howard worked closely with us to find just the right one. He was patient and took his time making sure we got exactly what we wanted. A very quality experience, we love our Helzberg family!
Kayli Gunter
I have always loved this store, but my last experience was the best. My boyfriend and I decided to go ring shopping. We knew that Helzberg had a great lifetime warranty and great customer service, so we went there. I immediately found my perfect ring, but Dominique and Paula suggested I try everything. They were very helpful and understanding with all of my questions — and I had a lot! Once I finally decided the first ring was the one, they helped me pick out a band to go with it. They knew exactly what I wanted and helped me find it. They were so excited and cheerful for us. Even when we had to spend an hour on the phone with the bank to up the charge limit, they were keeping us smiling. Even when I cut my finger on my broken phone screen, they were there to give me a bandaid. They made sure our day was perfect! We will never forget our experience there.
Mary Huffman
Anna did an amazing job on my engagement ring and bands. She is exceptional at her work! highly recommend!!
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