LIMITED TIME ONLY
for more information on this promotion, see our current promo details page. See Details
LIMITED TIME ONLY
for more information on this promotion, see our current promo details page. See DetailsHelzberg Diamonds Cumberland Mall
Store Details
2860 Cumberland Mall SE
Suite 1204
Atlanta,
GA
30339
(770)434-6539
Store hours
Saturday 11:00am - 08:00pm
Sunday 12:00pm - 06:00pm
Monday 11:00am - 08:00pm
Tuesday 11:00am - 08:00pm
Wednesday 11:00am - 08:00pm
Thursday 11:00am - 08:00pm
Friday 11:00am - 08:00pm
Appointments
We're here to help. Connect with us for personalized one-on-one consultations, from quick gifting ideas to engagement ring advice and more. Schedule a virtual appointment or book an in-person appointment. It’s safe, easy and free.
Store Details
2860 Cumberland Mall SE
Suite 1204
Atlanta,
GA
30339
(770)434-6539
Please obtain a google maps api key and put it in Site Preferences!
About This Store
No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.
With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.
Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.
Store Reviews
Marcus McDaniel
Dom & Jarvis put me all the way in the game. They were very knowledgeable on my specific needs and spent quality time with me to make sure I got the perfect gift. I went shopped around the mall & they had the better deal. Go see my guys, you won't be disappointed! >:)
in the last week
Belincia Weatherby
We’ve been faithful customers for years and are very much satisfied with the selection carried, the warranty coverage, and the level of service received each visit. Nikita is ALWAYS professional and personable. She consistently shows such kindness and her level of customer service is superior. Thank you Nikita!
3 weeks ago
Brandon Owens
May, Amber, and Mrs. Jill were phenomenal and very pleasant to work with. Their customer service skills and genuine personalities made it damn near impossible for me to walk out empty handed! I will be coming back soon! 😊
a month ago
D Squared
I spend the bulk of my week talking to people about the power of an exceptional customer experience and how sometimes the “smallest” gestures create the biggest impact. First things first .. Dane and John were fantastic. Candidly I walked in skeptical because I figured a big box store would not be as helpful as I like. So I tend to patronize smaller stores when I can. However today I literally was headed to smaller store for a quick jewelry need BUT… the escalator was broken and as I headed to the next escalator, I literally walked by and thought “why not since I’m here.” But I literally walked in expecting to be told in some way that they couldn’t help me. Yep, I 100% walked in with a biased mindset. However my experience could not have been more OPPOSITE of what I expected. Dane immediately greeted me with a smile and asked if I needed help. I explained I needed to remove a few links out of a watch band. He told me the service was possible but depends on the brand. There it is, I knew it, so I begin to walk out because I had a novelty, no name band. As I began to walk out , he asked to see my watch band. After I showed it he said, very cool. Lemme me what I can do. While he was looking at the band, John approached. Shared an idea to help Dane and Dane went off to adjust the band. John turned to me said hello and immediately offered me a cold bottle of water. Wow. Yes. As a matter of fact, I was looked to grab some water after I got my watch serviced. How’d he know :) While Dane handled my watch, John stood and engaged me in a light, fun conversation. It felt so easy and natural. I didn’t even think about waiting for my watch. Dane came over to check the sizing and then left to make sure the watch fit perfectly. Once the watch was finished and sitting perfectly on my wrist, I waited to find out how much I owed. I was only met with kind smiles from Dane and John. After a few awkward seconds, I reached for my wallet and asked how much I owed. “Nothing” was the replay. No. Well may I tip? “Absolutely not. But thank you.” Is what I heard. I walked out a bit dazzled. Huh? I even looked back to make sure I was in a big store - Helzberg. Wow. Now I know my experience is probably exactly what is taught and textbook for how associates should engage with customers. But it wasn’t the behaviors … it was the delivery. I never felt rushed or that I was annoying with this kinda unique-ish request. And I figured - wow after what I assume was a busy valentine’s weekend, Dane and John made me feel valued. And they knew the entire time - they weren’t charging me remove two links out of my band. I have not even inside a Helzberg in over 20 years. And probably would have gone another 20 without going in one. But now, I am gonna share my experience. This is what net promoter is all about.. I am willing to but my reputation on the line to share a recommendation for a place I haven’t visited in forever based on one experience. Thank you John and Dane. And know… plenty of people will hear about Helzberg as I talk about the power of one outstanding customer experience. Lesson to remember: One outstanding experience can fuel many positive recommendations!
3 weeks ago
Shop Helzberg Diamonds Cumberland Mall
At This Location
Why Helzberg
+100 years of excellence
Jewerly Guarantee
Life Time Care Plans
Your Store Experience
Schedule an Appointment
The Diamond Room Experience
Buy Online, Pick Up In Store
Repairs and Appraisals
Jewelry Financing Made Easy
Hassle-Free Returns
Customize Your Engagement Ring
Personalized Jewelry
Ring Sizing Made Simple
Special Discounts for Heroes: Honoring Military, First Responders, Teachers and Students
Ready to make it official? We can officiate!