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Helzberg Diamonds

Phoenix Premium Outlets

Store details

4976 Premium Outlets Way
Space 420
Chandler, AZ 85226
(480)639-1862

Store hours

Monday 10:00am - 08:00pm
Tuesday 10:00am - 08:00pm
Wednesday 10:00am - 08:00pm
Thursday 10:00am - 08:00pm
Friday 10:00am - 09:00pm
Saturday 10:00am - 09:00pm
Sunday 10:00am - 07:00pm

Appointments

We're here to help. Connect with us for personalized one-on-one consultations, from quick gifting ideas to engagement ring advice and more. Schedule a virtual appointment or book an in-person appointment. It’s safe, easy and free.

In-store Appointment

Store details

4976 Premium Outlets Way
Space 420
Chandler, AZ 85226
(480)639-1862

Store hours

Monday 10:00am - 08:00pm
Tuesday 10:00am - 08:00pm
Wednesday 10:00am - 08:00pm
Thursday 10:00am - 08:00pm
Friday 10:00am - 09:00pm
Saturday 10:00am - 09:00pm
Sunday 10:00am - 07:00pm

(480)639-1862

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Appointments

In-store Appointment

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About this store

Helzberg Diamonds at Phoenix Premium Outlets offers an exceptional selection of engagement rings, wedding bands, and fine jewelry at outlet values. Whether you’re planning the perfect proposal, celebrating an anniversary, or searching for a meaningful gift, our associates are here to provide trusted guidance and personal service. From brilliant diamond solitaires to stylish gemstone designs, Helzberg Diamonds combines over a century of craftsmanship and expertise to make every milestone unforgettable.

With over 100 years of experience, our team of diamond and jewelry experts are here to guide you in selecting pieces that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds Phoenix Premium Outlets is here to assist you.

Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local Phoenix jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.

Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking at our jewelry store in Phoenix, AZ.

Store Reviews

4.6/5 rating out of 140 reviews

Suzy

5.0

This Helzberg location is by far one of the best places to shop for jewelry. The folks that work here are so friendly, extremely helpful, and are experts in the business. We frequently purchase our jewelry here because of the wonderful staff. Just yesterday, we stopped in to get our jewelry cleaned, and they noticed one of the diamonds on my husband’s wedding band was loose. I bought my husband’s ring years ago and not at Helzberg, but Eugene and Qi didn’t even care about any of that. You’d expect them to start talking about repair plans, timing, cost, etc., but Eugene did his magic and tightened up the setting in under a minute without us even asking. It’s because of Qi and Eugene and their phenomenal service, their genuine, nice gesture, that we will continue to shop here exclusively… so, thank you, Qi and Eugene!! You’re both amazing human beings, and we appreciate you!!!

a week ago

AC

5.0

Pleasantly surprised by the wonderful service I received at this location. Christian thanked me for my long time of being a loyal customer and Jane was very knowledgeable about the repairs I needed and was extremely patient while showing me many pieces I was interested in. This place has a calmer vibe than the normal mall experience. Parking was easier too. I’m happy I decided to come here.

a week ago

Satyra Jenkins

5.0

Eva Marie was absolutely amazing! We came in from out of town during the holidays to look for a gift for my mom. She was thorough, attentive, and friendly. She made sure to show us all the options and pick out a great gift. As a family who frequently buys from Helzberg, we have never received as great of service as we had today with Eva Marie. Thank you so much!

a month ago

Valerie Haynes

5.0

Thank You, Robin — An Unforgettable Experience! I can’t say enough good things about my experience with Robin at the premium outlet location. From the moment I walk in, Robin made the entire process feel personal, stress-free, and even fun. Their knowledge of diamonds, attention to detail, and honest guidance were exactly what I needed. Robin truly listened to what I was looking for. The quality and craftsmanship here is outstanding, but it was Robin’s warmth and professionalism that made this such a memorable experience. Thank you for making this such a special moment. I’ll be recommending you to everyone I know!

5 months ago

Kameo M

5.0

My husband and I stop at this Helzberg location about 2x a year to get several pieces of jewelry checked. As expected, that means we also get plenty of time to look at their stock. We've always found their prices to be reasonable for the products being sold, and the staff is always friendly and rarely pushy. This particular time, my husband looked at some watches, buying one then and a second one a few weeks later. Their lifetime warranty is always worth the cost, and one of the reasons we choose to purchase our jewelry here.

a month ago

Shop Phoenix Premium Outlets

Engagement

Anniversary

Earrings

Necklaces

Bracelets

Rings

At this location

Explore authenticated, pre-owned handbags

Make conscious shopping a part of your story with pre-owned, authenticated luxury goods on the next stop of their journey. Visit us in-store to find once-loved designer handbags from top-tier brands.

Explore pre-owned fine jewelry

Make conscious shopping a part of your story with pre-owned, authenticated luxury goods on the next stop of their journey. Visit us in-store to shop the highest-quality pre-owned fine jewelry.

Repairs and appraisals

Helzberg RE provides repair and restoration services for all jewelry — even if it’s not from us. From fixing broken links and replacing missing stones to resizing rings and repurposing heirlooms, our master jewelers can repair, restore and reimagine your most-loved pieces. See an Associate for details about our quarterly certified appraisal clinics.

Why Helzberg

+100 years of excellence

Jewelry Guarantee

Lifetime Care Plans

Your Store Experience

Schedule an appointment

Our dedicated and knowledgeable Associates are here to help you find the perfect jewelry for any occasion. They are committed to providing you with expert advice, customized suggestions and education to make your shopping experience truly enjoyable.

The diamond room experience

Immerse yourself in the unique in-store diamond room experience at Helzberg Diamonds. Spend one-on-one time with a local diamond expert, view our exquisite diamonds, and explore every facet and detail with our advanced Angular Spectrum Evaluation Tool (ASET).

Buy online, pick up in store

Simply select “FREE Store Pickup” when you’re ordering online, and we’ll send you an email when your order is ready.

Repairs and appraisals

For jewelry repairs or expert appraisals, visit any Helzberg Diamonds location. Our skilled team offers a free inspection and provides professional repair services. See an Associate for details about our quarterly certified appraisal clinics.

Jewelry financing made easy

When it comes to financing your dream jewelry, we are delighted to offer a range of options to suit your needs. Choose from the Helzberg Diamonds Credit Card, the Helzberg Diamonds Private Account or our No Credit Needed Program.

Hassle-free returns

For hassle-free returns or exchanges, you have 30 days from the purchase date, and you can visit your local Helzberg Diamonds store or arrange a free return shipment if there isn't a store nearby.

Customize your engagement ring

Create a forever cherished custom engagement ring at your Helzberg Diamonds jewelry store. Choose from natural or lab grown diamonds, various metal types, styles and more to design your perfect ring.

Personalized jewelry

Unlock your creativity with our Personalized Jewelry Collection. From names and important dates to birthstones and more, infuse each piece with a personal touch, making it uniquely yours or the perfect gift for someone special.

Ring sizing made simple

Finding the perfect ring size is easy with our various options, including in-store fitting, ordering a free ring sizer in the mail or using our ring sizer PDF.

Special discounts for heroes: honoring military, first responders, teachers and dtudents

We are honored to extend special discounted rates to military members and their families, first responders, teachers and students, as our way of showing appreciation for their service.