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Helzberg Diamonds

Cross Creek Mall

Store details

419 Cross Creek Mall
Suite 445
Fayetteville, NC 28303
(910)487-0070

(910)487-0070

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Store hours

Friday 11:00am - 08:00pm
Saturday 11:00am - 08:00pm
Sunday 12:00pm - 06:00pm
Monday 11:00am - 07:00pm
Tuesday 11:00am - 07:00pm
Wednesday 11:00am - 07:00pm
Thursday 11:00am - 07:00pm

Appointments

We're here to help. Connect with us for personalized one-on-one consultations, from quick gifting ideas to engagement ring advice and more. Schedule a virtual appointment or book an in-person appointment. It’s safe, easy and free.

In-store Appointment

Store details

419 Cross Creek Mall
Suite 445
Fayetteville, NC 28303
(910)487-0070

Store hours

Friday 11:00am - 08:00pm
Saturday 11:00am - 08:00pm
Sunday 12:00pm - 06:00pm
Monday 11:00am - 07:00pm
Tuesday 11:00am - 07:00pm
Wednesday 11:00am - 07:00pm
Thursday 11:00am - 07:00pm

(910)487-0070

Get Directions

Find Another Store

Appointments

In-store Appointment

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About This Store

No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.

With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.

Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.

Store Reviews

4.8/5 rating out of 468 reviews

Krystal Cunningham

5.0

I had an absolutely amazing experience at Helzberg Diamonds thanks to Rita and Abby! From the moment I walked in, they were both incredibly patient, knowledgeable, and genuinely invested in helping me find the perfect pieces. They helped me select a beautiful piece of jewelry for my mom’s 75th birthday, making sure it was meaningful, elegant, and something she will treasure forever. They have also helped me personally on multiple occasions, always providing exceptional customer service and honest recommendations without ever making me feel pressured. Rita and Abby truly go above and beyond to make the jewelry-buying experience special. Their professionalism, kindness, and attention to detail are unmatched. If you’re looking for beautiful jewelry and outstanding service, I highly recommend asking for Rita and Abby. They made this experience memorable, and I will definitely be a returning customer! 💎✨

a month ago

Melissa Brown

5.0

I walked into Helzberg looking for a unique diamond. Abby and Rita teamed together to find the absolutely stunning diamond and band. They both were so helpful and knowledgeable in diamonds. Just picked up my ring today. I had the most amazing experience. They are truly two amazing people.

7 months ago

Carol C Mitchell

5.0

Awesome…Awesome…Awesome. This place has the Warmest Hospitality and Professionalism all-in-one! They know their products and their customer service is Amazing. My husband and I was just looking for a diamond stud and Nina was admiring the necklace that we got from another jewelry store. That store was not forthcoming regarding their description in their ad and Nina educated my husband and me. She was concerned that the company sold us a Piece that was not authentic and she was right. The company admitted that the description needed to be corrected in their ad. If Nina’s expert eyes and heart felt concern, we would be out of over $2k. I saw how Nina’s beautiful spirit reached out to us when she could have just stay quiet. Therefore, we returned the following week and purchased the earrings. PLEASE DONT LET SOMEONE’S NEGATIVE POST STOP YOU!!!! Go see for yourself!!!!

3 months ago

Logan Aragon

5.0

Jackson was great! He was super helpful and made the process extremely enjoyable for me and my fiancé. Would highly recommend Jackson

4 months ago

Savannah Johnson

5.0

Went in to browse for myself and get something for my significant other. Abby was amazing and able to order exactly what I was looking for and it arrived in just a couple days! I highly recommend stopping by and chatting with Abby the jewelry genius!

a month ago

Shop Cross Creek Mall

Engagement

Anniversary

Earrings

Necklaces

Bracelets

Rings

At this location

Repairs and appraisals

Helzberg RE provides repair and restoration services for all jewelry — even if it’s not from us. From fixing broken links and replacing missing stones to resizing rings and repurposing heirlooms, our master jewelers can repair, restore and reimagine your most-loved pieces. See an Associate for details about our quarterly certified appraisal clinics.

Why Helzberg

+100 years of excellence

Jewelry Guarantee

Lifetime Care Plans

Your Store Experience

Schedule an appointment

Our dedicated and knowledgeable Associates are here to help you find the perfect jewelry for any occasion. They are committed to providing you with expert advice, customized suggestions and education to make your shopping experience truly enjoyable.

The diamond room experience

Immerse yourself in the unique in-store diamond room experience at Helzberg Diamonds. Spend one-on-one time with a local diamond expert, view our exquisite diamonds, and explore every facet and detail with our advanced Angular Spectrum Evaluation Tool (ASET).

Buy online, pick up in store

Simply select “FREE Store Pickup” when you’re ordering online, and we’ll send you an email when your order is ready.

Repairs and appraisals

For jewelry repairs or expert appraisals, visit any Helzberg Diamonds location. Our skilled team offers a free inspection and provides professional repair services. See an Associate for details about our quarterly certified appraisal clinics.

Jewelry financing made easy

When it comes to financing your dream jewelry, we are delighted to offer a range of options to suit your needs. Choose from the Helzberg Diamonds Credit Card, the Helzberg Diamonds Private Account or our No Credit Needed Program.

Hassle-free returns

For hassle-free returns or exchanges, you have 30 days from the purchase date, and you can visit your local Helzberg Diamonds store or arrange a free return shipment if there isn't a store nearby.

Customize your engagement ring

Create a forever cherished custom engagement ring at your Helzberg Diamonds jewelry store. Choose from natural or lab grown diamonds, various metal types, styles and more to design your perfect ring.

Personalized jewelry

Unlock your creativity with our Personalized Jewelry Collection. From names and important dates to birthstones and more, infuse each piece with a personal touch, making it uniquely yours or the perfect gift for someone special.

Ring sizing made simple

Finding the perfect ring size is easy with our various options, including in-store fitting, ordering a free ring sizer in the mail or using our ring sizer PDF.

Special discounts for heroes: honoring military, first responders, teachers and dtudents

We are honored to extend special discounted rates to military members and their families, first responders, teachers and students, as our way of showing appreciation for their service.