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Helzberg Diamonds

Cross Creek Mall

Store details

419 Cross Creek Mall
Suite 445
Fayetteville, NC 28303
(910)487-0070

Store hours

Monday 11:00am - 07:00pm
Tuesday 11:00am - 07:00pm
Wednesday 11:00am - 07:00pm
Thursday 11:00am - 07:00pm
Friday 11:00am - 08:00pm
Saturday 11:00am - 08:00pm
Sunday 12:00pm - 06:00pm

Appointments

We're here to help. Connect with us for personalized one-on-one consultations, from quick gifting ideas to engagement ring advice and more. Schedule a virtual appointment or book an in-person appointment. It’s safe, easy and free.

In-store Appointment

Store details

419 Cross Creek Mall
Suite 445
Fayetteville, NC 28303
(910)487-0070

Store hours

Monday 11:00am - 07:00pm
Tuesday 11:00am - 07:00pm
Wednesday 11:00am - 07:00pm
Thursday 11:00am - 07:00pm
Friday 11:00am - 08:00pm
Saturday 11:00am - 08:00pm
Sunday 12:00pm - 06:00pm

(910)487-0070

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In-store Appointment

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About This Store

No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.

With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.

Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.

Store Reviews

4.8/5 rating out of 454 reviews

Sara Holmes

Just had an unbelievable experience with the whole staff here at Helzberg in fayetteville! I had something wrong with my ring we ordered online for my wedding. They had no questions and immediately exchanged it and were so kind and helpful! God bless you all

2 weeks ago

Stephen Pinter

Miss Patricia and Laura Jordan helped me find the most exceptional wedding band to match up with my wife’s wedding ring. They were the most professional and genuine women. They walked me through the process step by step and offered expert advice, I highly recommend here for any ring purchases. Thank you so much!!

8 months ago

Stephen McPhatter

As browsing, I was helped by Paige and Rita both were a delightful with their customer service and the introduction to the diamond room!! I would highly recommend them!!

5 months ago

Erica Monet

My fiancé and I were treated with respect the moment we entered the store. There were a variety of beautiful bridal sets and Carolyn took her time with me, I never felt rushed. I was educated on the many type of diamonds available, financing options, and the Helzberg history. The diamond room was the best part. I was able to examine each and every diamond in my bridal set. I’m so happy with my ring! A wonderful experience!

a year ago

Duran Thomas

Phenomenal experience and professionalism. Reasonably priced and are honest and upfront about discounts and sales. Marshelia took her time and asked questions to figure out what my interests and like & dislikes are. Ultimately she curated a very pleasant atmosphere and helped me select an amazing purchase. I smile every time I see it now. Thank you so much! You were awesome.

6 months ago

Shop Cross Creek Mall

Engagement

Anniversary

Earrings

Necklaces

Bracelets

Rings

At this location

Explore pre-owned Rolex

Make conscious shopping a part of your story with pre-owned, authenticated luxury goods on the next stop of their journey. Visit us in-store to find an iconic, pre-owned Rolex timepiece that fits your lifestyle.

Repairs and appraisals

Helzberg RE provides repair and restoration services for all jewelry — even if it’s not from us. From fixing broken links and replacing missing stones to resizing rings and repurposing heirlooms, our master jewelers can repair, restore and reimagine your most-loved pieces. See an Associate for details about our quarterly certified appraisal clinics.

Why Helzberg

+100 years of excellence

Jewelry Guarantee

Lifetime Care Plans

Your Store Experience

Schedule an appointment

Our dedicated and knowledgeable Associates are here to help you find the perfect jewelry for any occasion. They are committed to providing you with expert advice, customized suggestions and education to make your shopping experience truly enjoyable.

The diamond room experience

Immerse yourself in the unique in-store diamond room experience at Helzberg Diamonds. Spend one-on-one time with a local diamond expert, view our exquisite diamonds, and explore every facet and detail with our advanced Angular Spectrum Evaluation Tool (ASET).

Buy online, pick up in store

Simply select “FREE Store Pickup” when you’re ordering online, and we’ll send you an email when your order is ready.

Repairs and appraisals

For jewelry repairs or expert appraisals, visit any Helzberg Diamonds location. Our skilled team offers a free inspection and provides professional repair services. See an Associate for details about our quarterly certified appraisal clinics.

Jewelry financing made easy

When it comes to financing your dream jewelry, we are delighted to offer a range of options to suit your needs. Choose from the Helzberg Diamonds Credit Card, the Helzberg Diamonds Private Account or our No Credit Needed Program.

Hassle-free returns

For hassle-free returns or exchanges, you have 30 days from the purchase date, and you can visit your local Helzberg Diamonds store or arrange a free return shipment if there isn't a store nearby.

Customize your engagement ring

Create a forever cherished custom engagement ring at your Helzberg Diamonds jewelry store. Choose from natural or lab grown diamonds, various metal types, styles and more to design your perfect ring.

Personalized jewelry

Unlock your creativity with our Personalized Jewelry Collection. From names and important dates to birthstones and more, infuse each piece with a personal touch, making it uniquely yours or the perfect gift for someone special.

Ring sizing made simple

Finding the perfect ring size is easy with our various options, including in-store fitting, ordering a free ring sizer in the mail or using our ring sizer PDF.

Special discounts for heroes: honoring military, first responders, teachers and dtudents

We are honored to extend special discounted rates to military members and their families, first responders, teachers and students, as our way of showing appreciation for their service.