Find your new favorite jewelry or gift online. We’re here to help.
Make the most of your special occasion with a thoughtful gift, or treat yourself to some beautiful new jewelry at an exceptional price. Helzberg Diamonds offers a variety of special deals and limited-time exclusive offers to help make your purchase extraordinary for you and your loved ones.
We are proud to offer special discounted rates to military members and their family, first responders, and students.
FREE SHIPPING & RETURNS
We currently offer FREE standard shipping with purchases of $99 or more on all orders within the continental United States. We also offer expedited and express shipping for an additional charge. For engagement orders and surprises, you can use separate billing and shipping addresses, too. To keep your order safe, we never mark packages as Helzberg Diamonds, and require a signature for orders over $1,000. We also ship to APO & FPO addresses via USPS Priority Mail.
Shopping for jewelry should be hassle-free. If, for any reason, you decide to return or exchange your purchase, you have 60 days from the date of purchase (or 30 days for unworn watches, in like-new condition). You can also take your purchase to your local Helzberg Diamonds store. If there isn’t a Helzberg Diamonds store located near you, we will gladly arrange to have your purchase shipped back to us at no cost to you.
IN-STORE PICK UP
We offer free in-store pick up for nearly every item. Just select the “FREE pick-up in store” option during your shopping experience. We’ll send you an email when to let you know when the item you’ve purchased online is ready to be picked up in-store. To pick up your order, make sure your item is paid in full, bring a valid ID with you, and your form of payment. You should also make sure the address on your ID matches the one you used to complete your transaction online. For order safety, you can’t send someone else to pick-up the order.
Shop with peace of mind. Our secure server ordering software is the industry standard and among the best software available today for secure commerce transactions. Your sensitive information is fully encrypted and safe.
We offer a variety of ways to find your ring size. The most reliable way is to visit a local Helzberg Diamonds store and get fitted on-site. If you’re unable to make it in, you can order a free ring sizer in the mail. If you can’t wait that long (and we get it—these rings are gorgeous), you can print our ring sizer PDF and measure either your finger or another ring that already fits.
REQUEST A CATALOG
Receive a Helzberg Diamonds catalog featuring our beautiful jewelry and selection of engagement rings, delivered right to your door.
ACCOUNTS AND CHECKOUT
You can either create an account, or check-out as a guest. Creating an account will allow you to see your order status, track your order, and help make your checkout faster on future purchases.
BILLING AND TAXES
Taxes are calculated at checkout and vary by state. When you shop online, we send the amount to the bank to make sure that the account is valid and the funds are available. We won’t collect funds until the order has shipped, so the charge may show as “pending” at first.