7400 San Pedro Ave
San Antonio, TX 78216
Tuesday 11:00am - 08:00pm
Wednesday 11:00am - 08:00pm
Thursday 11:00am - 08:00pm
Friday 11:00am - 09:00pm
Saturday 11:00am - 09:00pm
Monday 11:00am - 08:00pm
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7400 San Pedro Ave
San Antonio, TX 78216
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About This Store
No one knows sparkle like Helzberg Diamonds. Explore our exquisite selection of diamonds, each held to the highest quality standards. Whether you're on the hunt for the perfect diamond, engagement ring, wedding band, or giftable jewelry, we have precisely what you're seeking.
With over 100 years of experience, our team of diamond experts are here to guide you in selecting jewelry that rises to your occasion. We also offer customizable jewelry to match your unique taste. Whether you're getting ready to propose, treating yourself, or celebrating a special moment, Helzberg Diamonds is here to assist you.
Visit our diamond room for an exclusive look at what makes your diamond unique or enjoy a personalized consultation with our local jewelry experts. We're dedicated to providing professional advice, tailored recommendations, and valuable insights to make your shopping experience exceptional. Don't hesitate to reach out - we're thrilled to assist in making your moments memorable.
I could NOT be happier or more in love with my ring after doing business with Helzberg at North Star. After the Zales repair center ruined my ring beyond repair, I took my replacement and started searching for a band for our anniversary elsewhere. Although the Zales store employees were great and they made the repeated mistake of the repair center right in the end, I lost trust in the company as a whole. We walked into Helzberg on a whim and Jessica immediately and happily helped us find the exact band I wanted. She genuinely wanted to make me happy rather than make a sale. As I began to show and tell them what Zales did to my original ring because I was hesitant to let someone touch it again, another wonderful lady named Lisa joined our conversation and both of them sympathized greatly with what happened. They told me in full confidence that their in-house master jeweler puts out flawless work. I truly felt that they were genuine and their concern for the lack of quality control Zales had was reassuring. We purchased the band I loved with Jessica. Still feeling a bit anxious after getting my hopes up before, I left my rings to be sized up and soldered together. Today, I picked up an absolutely PERFECT ring. The soldering job is the cleanest I could’ve asked for. It’s even all the way around. The sizing is seamless. It looks like it was machined, not done by hand. The jeweler here is very talented. The ladies that work here are amazing. You have our business forever. Thank you Jessica, Lisa, and your jeweler for taking a bad experience elsewhere and turning it into something way better than I could’ve ever imagined in the beginning.
My first experience here exceeded my expectations. My second experience was even better! While speaking with the store manager, I told her about the horrendous experience my husband and I had at the San Marcos Outlet location. We sent my husband's watch off for repairs before the warranty ended, and after 3 months, they sent us someone else's watch. It had damage in different places, and the diamon face was scratched. We explained that this was not his watch and even had photos. They sent it off again, this time, it was returned within a week, and again, it was someone else's watch. The glass now had gouges, and the band looked like it had been chewed on. We told the other location we wanted then to make it right, but they told us tough luck. The store manager at this location was incredibly sympathetic and offered an even exchange as long as the warranty is still valid. Fortunately, there was 1 left in the entire company, and they honored the exchange. I returned to the store just before closing, and James helped me. He was kind, courteous, professional, and got the transaction done with time to spare. All I can say is that the team at this location has revived my husband's appreciation for Helzberg and we will continue to do our business here. Thank you James!
Jessica and James were totally awesome! They helped us choose our diamonds, gave us all the info we needed, and were as excited as we were about everything. I would totally send my friends there for any jewelry buys in the future.
21st birthday present for my beautiful granddaughter and she’ll love it!!! Lisa snd Wendy were absolutely the best experience I could have asked for!!! They made it such a special purchase! Thank you both! You’re the best!!!!
Jessica, James, and Scott were absolutely the best and super helpful. They were all very nice, and cared about my needs. 100 stars!